Contact information
Contact, Address & Hours
OluKai is operated by Hastings.
Last updated: September 17, 2026
This reference groups the policy into decisions, actions, and available remedies.
Decision
Business hours
Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.
Decision
Contact details
Email: support@olukait.shop
Phone: 570-271-9670
Business address: 463 Carriage Ln, North Augusta, South Carolina, 29841, United States
Action
Order support
Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.
Action
Business identity
Hastings operates the brand and online store at olukait.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.
Support
Returns and delivery questions
Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.
Support
How we respond
Contact support@olukait.shop or 570-271-9670. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.